Incident affecting WhatsApp integration

Incident Report for Landbot

Resolved

This incident has been resolved. Thank you for your patience and understanding during this time.

Posted Apr 17, 2024 - 18:49 CEST

Monitoring

A fix has been implemented and we are monitoring results.

Posted Apr 17, 2024 - 18:28 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 17, 2024 - 18:00 CEST

Investigating

We are currently experiencing an incident affecting WhatsApp integration, and WhatsApp bots are unresponsive at this moment. Our technical team is actively investigating the root cause of the issue, and we will provide updates as soon as more information becomes available. Thank you for your understanding.

Posted Apr 17, 2024 - 17:27 CEST

This incident affected: Channels (WhatsApp bots) and WhatsApp services.