Technical issues affecting the performance of bots

Incident Report for Landbot

Resolved

This incident has been resolved.
Posted Aug 13, 2021 - 09:35 CEST

Identified

We are facing technical issues with our bots due to an operation in our database that is taking longer than expected to be completed.

If there are recent changes in new bots, it may take around 50 minutes to be displayed. New bots may not be started until that period is completed.

Our team is working to minimize the effects with maximum priority.

We apologise for the inconvenience and thank you for your comprehension.
Posted Aug 12, 2021 - 18:20 CEST
This incident affected: Channels (landbots, WhatsApp bots, Messenger bots).