Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 01, 2025 - 09:30 CEST
Scheduled
On July 1, 2025, at 9:30 AM CET, we will be performing internal database maintenance to improve platform performance and reliability.
The estimated duration of the maintenance is approximately 2 hours, with a brief downtime of around 15 minutes expected during this window.
During the downtime, some metrics-related data may not be recorded, and the following services may experience temporary interruptions: - Metrics graphs (Analyze and Metrics sections) - Integration and WhatsApp log tables - Agent metrics - Chat counters in the bot list
Important: User data collected by bots during this period will not be affected and will remain fully accessible in the Conversations Data section.
Our team will work to minimize the impact and ensure the process runs smoothly. Once the maintenance is completed, all services will be fully operational.
We appreciate your understanding and support as we continue to improve our platform